Use a short & custom URL customers can visit to cancel or request a refund for their subscription: A micro trick I learned from Uber's credit card statement descriptor.

Instead of requesting a chargeback from their banks, customers will visit the URL mentioned on their statement and can directly refund their subscription. When customers request a chargeback, your payment service provider will charge fees, debit the funds from your account, and increase your chargeback percentage (which may let to a block).

See this Tweet by levelsio:

There are SaaS available as well, for example, easyrefund.me

Robin Dirksen
Robin Dirksen

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